 Definition of Hospitality and Tourism industry  Types of hospitality and tourism products

 Introduction to Muslim Friendly Hospitality and Tourism industry  Supply and Demand  Factors affecting macro-economy on Muslim Friendly Hospitality and Tourism industry  Muslim Friendly Hospitality and Tourism Supply Chain

 Normal hotel and resorts operations (policy and standard operating procedures)  Criteria of Muslim friendly hotels and resorts’ operations  Guidelines of Muslim friendly hotels and resorts’ operations

 Definition of entertainment  Types of entertainment: passive and active entertainment  Guidelines of entertainment in Islam

 Definition of tourism product  Types of tourism products  Guidelines of Muslim friendly tourism products

 Local issues related to implementing Muslim Friendly Hospitality and Tourism  Global issues related to implementing Muslim Friendly Hospitality and Tourism abroad

 Malaysian standard  International standard